Every pair of Akaroa gloves and accessories is handmade, aniline tanned and carries a two-year guarantee. Shipping to Germany is free and we ship on weekdays, Monday to Friday. Delivery takes place within 1-3 working days. You have 14 days right of return without having to give a reason.
We are a small brand and we want our customers to be happy customers. If something is missing here or can be improved, please do not hesitate to write to us.
All orders are shipped via FBA (Fulfillment by Amazon). This includes various transport companies commissioned by Amazon to deliver the orders. Each order is provided with a tracking number. If you order before 12 noon Monday to Friday, we will ship your package on the same day. The delivery time is usually 1 to 3 working days. Deliveries to Germany are free.
We offer the following payment options:
- Amazon Pay
- Klarna Sofort (formerly SofortÜberweisung)
- Klarna purchase on account
- Visa card
- American Express
- Apple Pay
- Google Pay
14 DAYS RETURN / RETURNS
You have 14 days right of return after receipt of your order. Send the goods back to:
Please make sure that you write your order number or sender on the return so that we can assign the return.
We recommend an insured shipping method so that you get your money refunded in case of loss of the package.
After receiving your return, we will refund the invoice amount within 7 days at the latest.
TWO YEARS WARRANTY
Naturally! If you have problems with one of our products, we will find a solution.
Our guarantee does not apply to improper use or signs of wear, such as scratches on the leather, lost screws, discoloration due to sweating, cleaning agents or similar, or perfume or wear and tear on the leather.
We only use biodegradable and recyclable materials for packaging.